Transfers enables users and administrators to track their uploaded files, monitor the files’ progress, and troubleshoot issues.

In this article:

Elements of the Transfers Module >> Uploads

Uploads are one part of the Transfers Module.

Downloads - Section of Transfers Module, where a user can track their downloads, and an administrator or user with the permission can track the downloads of multiple users. Go to Downloads section for more information.
Uploads - Section of Transfers Module, where a user can track their uploads, and an administrator or user with the permission can track the uploads of multiple users.
Refresh - Refreshes the module page to sync and show the latest uploads or downloads.
View By - Sorts listed uploads and downloads by Date of the upload or download, or by the total Size of the files that were uploaded or downloaded.
User - Admin tool that enables Upload/Download Managers to see transfers by a specific user.

Uploads Submenu:

All - View of all uploaded files in the Transfers Module
Uploading - Filtered view of all files currently in the process of uploading.
Pending Categorization - Filtered view of all files that completed upload and still require categorization
Uploaded - Filtered view of all files that have completed the uploading process. This view shows all uploaded files in spite of their categorization status.
Cancelled - Filtered view of all files that started uploading, but were cancelled prior to completion of processing.

Select Box - Allows the user to select a stalled or mid-process file set in order to cancel it/them.
Name - Name of the file set
User - The user who uploaded the file(s)
Date - Date and time of the upload
Progress - Progress status bar showing the progress of the processing upload
Type - Shows the type of upload process chosen, Aspera or Simple meaning HTTPs
Size - Total size of the file set
Details - A button that directs the user to the Upload Details View where you can see the same details for the individual files in the file set. This View is useful for troubleshooting file sets of more than one file where one or more files stall and disrupt the uploading of an entire file set.
Share - Share button that opens up the Upload Details View with the Share panel. Go to Sharing a Package section for more information about how to do this.
Cancel X - Will appear as a red X during the uploading process during which time a user can cancel the uploading files. The X will turn gray and become inactive once an uploaded file set has fully processed.

To view uploaded files in Transfers,

Go to Transfers
Select Uploads
View by All or another submenu, if desired
Scroll to the file you want. If it’s beyond the first page, you can select other pages at the bottom.
Sort files by Date or Size for easier identification.

There are four statuses for uploads in the Transfer module:

Uploading - Uploading means that the files are in progress of uploading. They are uploading into the database where they will be saved.
Pending Categorization - Files that have completed uploading and then processed so that you can see the thumbnails and the files in the Asset Viewer are considered uploaded. Once they are uploaded, if you don’t categorize them, they are considered Pending Categorization, i.e. they haven’t been tagged.
Uploaded - Files that have completed uploading and then processed so that you can see the thumbnails and the files in the Asset Viewer are considered uploaded. These files may have tags or may still be pending categorization. Either way, they are uploaded.
Cancelled - Files that were in the process of uploading, but were stopped mid process are considered cancelled.

Users who are granted Upload Manager and/or Download Manager access have the ability to view other users’ uploads and/or downloads.

UL/DL Managers can search for uploads and downloads by a specific user in the Transfers Module.

To filter uploaded or downloaded files by User,