Date: February 1, 2024
Performance and Experience Improvements
We’ve improved handling of certain conditions that can lead to site issues
Addressed file processing bottlenecks causing site performance slowdowns when multiple uploads and downloads are happening concurrently.
Improved site caching performance for watermarks.
Updated content processing infrastructure to stabilize and improve performance.
Help links throughout the site are now connected to relevant sections of the core-help.sohonet.com Help Center.
Bug Fixes and Technical Updates
Fixed a video error causing videos to not complete processing. [Client C1 only]
Fixed missing PDF password on download panel when downloading a PDF.
In a package, download a secure PDF that has a password associated with it.
Once initiated, the download panel updates to display “Your request is being processed.” Your PDF password appears below the directory file path in the panel.
Fixed delay of email notifications happening for some users on a package.
Send a package to more than 2 users
All the users receive an email notification
As the sender, go to your Sent box. Next to the Sender Name, the number of users on the sent package should match the number of your recipients +1 to include you. Refresh your page if needed.