CORE 7 Release Notes

Rollup release notes for CORE 7 up to the current build 7.1.3

Updated over a week ago

CORE Release Notes Version 7 Rollup

In this Article


RELEASE SUMMARY

Version 7 Rollup is a generally available major release of CORE which includes system improvements and new capabilities across all aspects of the product from improved Video Processing Support to Player and Package Sharing enhancements and expanded integration with 3rd party platforms such as Box and Okta. This release also includes a significant number of bug fixes, stability and performance enhancements to the platform. Please review this document for additional details about this release.

Version 7 Rollup will be labeled v7.1 and includes all features, updates and bug fixes from 7.0, 7.0.1, 7.1, 7.1.1, 7.1.2, & 7.1.3.


NEW FEATURES AND CAPABILITIES

1. VIEWER/PLAYER ENHANCEMENTS

Several New enhancements have been made to the Viewer / Player experience

  • Remove HTML options from the under-asset comment bar. Previously, we added HTML commenting, but feedback from many users was that the under-file commenting in the player was too complicated with HTML and other controls. So we made it simpler.

  • New Comments Default as New Discussions. If you’re in an asset in File Search or in a Package with several associated discussions, and no discussion is active, CORE automatically treats this as a new comment within a new discussion where you can decide who to send it to.

  • Resize Annotation Text Box. You can now resize the positional annotation text box.

  • Hover-Text on Thumbnails. We have added hover-text over thumbnails in the playlist to show long filenames.

  • Player now plays Raw CR3 format files.

  • Annotation thumbnails are removed from individual comments. This displays more comments and improves site performance. Now, instead of selecting the thumbnail, select the annotation icon to jump to that note on the file.

  • Highlighted Comment and File in the Package View. Now, when a file comment is selected in the right panel, the referenced file(s) will be highlighted in the package view


2. MEDIA PROCESSING ENHANCEMENTS

  • Hybrik Support. We’ve added Hybrik (a Dolby company) as our primary transcoding service. Hybrik manages the transcoding and processing of video files. It helps to improve the user experience and the range of video and audio files supported for audio and video media processing. By moving to Hybrik, CORE will have robust, managed, and secure processing of critical video files at scale. In other words, everything will work the same as it always had - with even more reliability and speed. Hybrik in future releases will allow us to deliver more video formats, features, and options.

  • Forensic Support for Hybrik. This release also introduces the support of forensic watermarking utilizing Hybrik transcoding. For those that have forensic watermarking licensed and enabled, this process will be transparent and be processed in the background. No additional user actions need to be taken. If you are unsure about whether you have a forensic watermarking license, please contact support. For more information about how to use Forensic Watermarking, read:

  • Improved video upload performance by further optimizing proxy transcoding.


3. PACKAGE SHARING ENHANCEMENTS

Collaborating through packages of files and sharing are key components of the CORE platform. Several new enhancements have been added to improve the package sharing experience.

  • You can now use “@mention” inside of a Comment to quickly add a user to a comment thread. Simply type the at “@” symbol and start typing the user’s name to make sure they’re added to the existing discussion.

  • Timestamps included on Inbox Packages - We’ve added timestamps, along with the already existing date stamps, to all of your inbox packages reflecting latest comments on a package.

  • Approval Packages - We’ve also added timestamps next to the date in the thumbs-up/down approval panel history for better tracking.

  • Better understand your Package Share Settings - Tooltips have been added to the summary settings area on the share panel. Just hover over one of the listed checkmarks for the details.


4. CREATE NEW USERS DURING A PACKAGE SHARE

Approved users (via your User Role) can share a package directly to an external email address. In other words, the recipient does not have to be a pre-setup, authenticated CORE user.

Upon sending, that user is set up in CORE with a default, limited, Inbox-Only role called Create Via Add, and must complete the signup to view content. The user can later be moved to another role, or managed and expired like any other CORE user. Please refer to How to Share Packages With Users Outside of CORE.

  • The package share form can now support and remember public emails.

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  • A new user form is presented to the invited user at login when someone is added by email share.

    • The user will receive a combination invite and package share email notification that directs them to this new login page

    • The login page currently defaults with Company, Department, and Position information generated from the sender user and system. In the forthcoming update, these fields will each be auto-populated with Added Via Email. The user can then be provisioned by a Role Manager or Admin user to a different role.


5. SYNC REVIEW ENHANCEMENTS

Several new enhancements have been added to the Sync Review process

  • Start or join a sync review session from any package type. In the package, you must toggle on “Review mode” first.

  • Then “Start Sync”.

  • Host switching has been added to Sync reviews, too, so now the presenting user can hand off the reins to any other user in the session. Similar to other conference tools, there can only be one host, but there’s no limit to how many times the host role can be switched amongst people during the session.

For instructions on how to use these and Sync packages in general, go to CORE Sync Review: How to Collaborate in Real-Time With a Sync Review Package.


6. FILE SEARCH ENHANCEMENTS

  • New Advanced Search Functionality. There is now an Advanced Search option! Refine your search quickly and accurately to get the right result(s) that you’re after.

  • Right Click Functionality on Browse Tags, Asset Groups, Packages, and Files. File and Tag Selection - You can now Right Click in File Search and on Asset Groups, Packages and Files. The options vary on your permission levels.

  • Within the Right Click menu, Get URL link for an Asset Group or File. Just right click on an Asset Group file path or on a file thumbnail or filename, and select Get URL link. Users with View or Edit permissions to access that file or group of assets will be able to open the link.

  • Hyperlinked URLs are now supported in Asset Details tag fields. - Now you can add websites to your Asset Detail fields, just be sure to include the http:// or https:// at the front in order for it to link out.


7. UPLOADING & TAGGING UPDATES

  • Statuses can be used to label ‘versions’

    • For users who are updating individual files, it’s now easier to manage your file versions. When the older file is open in the Player, select upload.

    • We now present a dialog box to allow you to update the statuses of the previous file (on the left) and new file (on the right) together.

    • When you submit status changes, the new file will appear in the same asset group as the older file and the updated status will be visible on both files’ thumbnails.

    • If you’re not using Statuses, just hit “Submit” to upload the file to the same asset group.

  • Tags can be extracted from file names on upload

    • The first iteration of CORE’s bulk tagging features is now available. Leveraging file names during upload, this advanced feature adds the ability to parse a naming convention, using your file name structure as a way to instantly tag files; adding value and findability for the entire organization.

    • The parser populates associated tags for tag groups like File, Status, Production or other custom tag groups.

    • It’s an excellent tool for a bulk upload to one asset group that has different associated tags, like Sequences and Shots or Characters or Locations.

    • To use, upload a file(s) and turn on the “process naming convention” toggle

    • Create a parser, or select one of your pre-set options. Instructions below the image.

      • When creating a new one, type the first tag name and options will auto-fill.

      • Enter all the tags in the order you want them parsed.

      • Choose the separator (dash, underline, space).

        • The tags will be broken out by this separator.

        • If you have mixed separators, it will differentiate the tags by the chosen separator.

      • Save it.

    • You'll return to your file(s) upload. Click the Process button, and see the tags applied to the file(s). Note that tags that have issues will show in red.

    • Continue with the rest of your tagging, including your structural tags, and submit.

    • These tags are now applied to every file you uploaded, making them findable, searchable, and usable throughout the organization.

  • See Create Tags From Filenames During Upload for detailed instructions.

Special Note: The parser does not yet populate Structural tags. In addition, any child or nested fields also require their parent fields to be manually selected or included in the parser in order to be captured. Without the parent tag, the child tags will not populate.


8. DOWNLOADING UPDATES

  • Generate Your Own Zip Files on Download - Zip files for a download are no longer automatically generated. This is a relatively small change, but it’s important because the behavior changes for users, and because it alleviates a lot of undue strain on the system by not generating unneeded files and storing them.

    • To create your zip file, go to the Download Details page on your download and select the Zip option.

  • Download to Box. Export your files to Box from CORE via downloading. See section below.


9. INTEGRATION ENHANCEMENTS

  • Box files with file paths that match existing structural tag paths will auto-populate CORE TAGS when files are ingested from Box into CORE

  • Assets can now be transferred to Box FROM CORE

    • Box files with file paths that match structural tag paths will auto-populate CORE TAGS when files are ingested from Box into CORE

      • This is not an automatic sync, but rather a manual, but powerful, workflow.

    • To export to Box, follow the standard download process:

      • In a file, asset group, or package view, select the “download” icon in the top bar.

      • There are now options to select between your desktop and Box. This view will vary based on your role and access level, but assuming you can export to Box then you can select that option.

      • Like with any standard download, choose watermark settings (again, these may vary), and select the Download button.

      • The file(s) will save out to your connected Box.com account.

    • For pictured instructions, see Download to Box.


10. LIVE ROOMS ENHANCEMENTS

  • Admins can now see all live rooms users have created and been invited to in the system by selecting a user.

  • When you create a live room, you can now add people via user lists.

  • As a new security measure, Live Room users can now standby to join a Live Room in a Waiting Room where the Room Admins approve or deny their entry. Waiting Rooms are an optional setting when Admins create the room.

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  • In video conferencing, we now highlight the speaker user when they’re talking.

  • Your personal camera view in video conferencing is now mirrored. This is how most people expect to see themselves. The view is not-mirrored to the other conference attendees.

  • During a screen share, the room now shows only one row of people along the top. You can scroll left or right to see other users on the call.

  • In the main Live Rooms page, active Live Rooms now show a green icon to signal when the room is in use with either a live camera feed or a video conference.

  • We have also added the option for an admin or room manager to delete a user from the room or just kick them out from the active session.

  • With Chat! Now you can communicate with other attendees without making noise in a new chat panel. Chats are visible to everyone and disappear when the session closes.


11. USER MANAGEMENT ENHANCEMENTS

Several new enhancements have been added for User Role and User Administration

  • Usernames can now include the '@' special character (in other words, email addresses).

  • In the user profile, the user’s 'Activity' tab is now called 'History'. This is to be more consistent with labeling across the application.

  • The user profile also now offers a notes field. This can be used to capture personal or alternate emails, and other helpful information.

  • In User Roles, the History tab now displays any and all admin actions for the role.

  • User Role overrides are now additive, so new rules or permissions given to a user via overrides is in addition to the permissions already provided by their assigned User Role.

  • Go to a Users Profile from the User Roles "Members" tab - Individual users are now selectable and will redirect you to their profile page under Manage Users


12. ADMIN-SPECIFIC IMPROVEMENTS

  • Grant Users Access. Admins can now give users and user roles access to productions and departments or asset groups within a production through the new Right Click functionality. Access rules are automatically generated using the filepath of the selected tags and added to the role -- or as an override for individual users.

  • Brand Logo Configuration. The displayed client logo in CORE’s upper left corner is now configurable by role and even by a single user profile. If you have multiple brands or sub-brands within your organization, you can now set up CORE so that each role/user sees their expected branding in the top left of the app. Additionally, a sitewide config has been added. Please contact support for more details.

  • Tag Structure Updates. Ability to drag and drop the order of descriptive tags.

  • Reset Password Update. Admins can now reset passwords on accounts with special characters.

  • SCIM Provisioning Support with Okta - This release supports SCIM (System for Cross-domain Identity Management) with Okta. Okta Users can be automatically provisioned into roles within CORE to streamline the onboarding and administrative process. For additional information on SCIM provisioning in your environment please contact support.

  • Configurable Zip File Size Limits. There are no limits to the size of zips being downloaded. However, if you're seeing consistent issues with Zip downloads, or users regularly trying to download Zips of several hundred gigabytes in size, you can set the size limit of a Zip created by CORE for download.

    • To do so, reach out to [email protected] or talk to your account rep.

    • Also, this does not affect zip files that were uploaded to the system as zips.


13. FIXED BUGS AND USABILITY ISSUES

  • Several issues for Administrative interface resolved

  • Several issues for Asset Viewer and Asset Search resolved including

    • Fixed caching issue when viewing file details

    • Fixed issue when "Viewed" status on assets does not automatically refresh and needs browser refresh

    • Fixed issue when Dailies audio volume goes to 0 randomly in Safari

    • Fixed issue where the system fails to load pdf for DOCX, PDF, PPT, and XLS files and also shows error thumbnail on Search tab

    • Fixed issue where Up/Down arrows for page counter don’t work for PDF, PPTX files with several pages

  • Several issues around Box integration resolved including

    • Assets are categorized but imported assets do not appear on Search

  • Several issues around Categorization resolved including

    • Fixed issue when user is unable to tag or load the rest of the values in a Production

    • Fixed issue when user is unable to tag anything past the first 50 items in search results

    • Fixed issue when changing status does not get applied

    • Fixed issue when categories do not update as expected

  • Several issues around Commenting resolved including

    • Fixed issue when pressing "ENTER" in comments creates extra tags

    • Fixed issue when attempting to place a comment on a paused video, the timecode would never change after changing video position via scrub head

    • Fixed issue when spell check for inline comments is not working

    • Fixed Emojis are misaligned on panel

    • Fixed "RX_GLOBAL_ERROR [ method: search-service > creator-check ]:" error when launch an onscreen annotation popup and click Back in a package [U-15812]

    • Fixed UI keeps a message after discussion creation

  • Several issues for Download resolved including

    • Fixed issue when download package link overextends past container and has formatting and messaging issues

    • Fixed issue when extra space at end of filename caused download issue

    • Fixed issue when custom watermark creating a blacked-out download

    • Fixed issue when processing a zip file, the status does not update and gets stuck in watermarking processing state

    • Fixed issue when Excel file not downloading in correct file format

    • Removing user group in the "Watermark Group" will show error : "Not Found"

    • Progress bar is stuck after pdf zip downloading

    • Issue with selection of watermark with manifest

    • Incorrect caption of Proxy Options in Download Details - Watermark with Manifest

    • Incorrect package download content if user selects assets on search

  • Several issues around File Search resolved including the following

    • Share icon removed when files are selected by an upload-only user with no share permissions

    • Customize columns menu tag groups/values adjusted to appropriate user permissions

    • Upload and delete icons removed on File Search when user does not have permission

    • Fixed issue when Filter by Domain Not Filtering As Expected

    • Wrong files are displayed when opening link from 'Get Url link' option

    • “Load 10 more result(s)” link shows when deleting all files from search results

    • Share buttonUser needs to click twice

    • Edit and delete icons disappear from menu after processing the uploaded file

    • Shift + Click to select multiple files doesn't select/retain all files when scrolling left or right

    • List mode viewload more file(s)/remaining files in List mode doesn't work

    • List viewResponsive design issues with default column view, unable to drag and drop selectable fields in Customize Columns, and Inconsistent borders for Approval colors

    • Unable to find files via Search

    • Context menu open/edit/share incorrect asset in list view

    • UI does not subscribe on reprocessing updates from WS

  • Several usability issues and bugs in Live Rooms resolved including

    • Fixed issue when packages get duplicated when count is less than 30 packages

    • Fixed issue when package was still accessible after package expiration date

    • Fixed Issue when re-process incorrectly after an upload errors out

    • Fixed issue when Live Room recording failed to process after being successfully imported

  • Several usability issues and bugs resolved for Package and Package Viewer including

    • Fixed issue when user created on share sees black screen in asset viewer for any asset on logging in after profile setup

    • Fixed issue when users can see other package recipients on a standard package when hide users was selected

    • Fixed issue when large groups of assets apply status to incorrect selections

    • Fixed issue when Package Managers share source/override received permissions

    • Fixed issue when the messaging for expiring/expired packages doesn't match message in recipient's email

    • Fixed issue when re-sharing a package the subject line populates with incorrect package name

    • Fixed issue where the Share - Package Reshare will randomly reset

    • Fixed issue when watermark for user created on share does not display as 'firstname lastname' after complete profile setup

    • Fixed issue when user created on share gets 'User does not have access to edit the requested user. Hi!' error

    • Fixed issue when package did not go to a user

    • Fixed issue when clicking on package in transfers opens a different package

    • Additional files appear in package merge

    • Improved the system performance and responsiveness when processing packages and adding more files to an existing package

  • Several minor usability issues around Search resolved including

    • Fixed issue when filter variables are showing too many file type options that are not relevant

    • Fixed issue where groups jump to top after upload

  • Several usability issues and bugs around Sharing Packages resolved including the following

    • Unable to download a reshared package with download permissions

    • Package type not resetting to default when using 'Skip and Share'

    • Updating package name prior to reshare the email notification shows the old package name

    • When updating package name prior to re-share the email notification shows the old package name

    • Fixed issue changing a re-shared standard package to an approval package, and package is shown incorrectly in the sender's sent box

    • Fixed issue when new discussion on existing share doesn't send email consistently

    • Fixed issue when proper watermark selection not noted for the recipient correctly

    • Fixed issue when subject line change is undone after recipient selected

    • Fixed issue when wrong conversationId is sent in the email link for the user email

    • Fixed issue when Package Manager unable to share package by modifying a conversation

    • Fixed issue when email notification shows recent sender when re-sharing a package not original sender

    • Updated description to “Added via Email” when a User is added via email to provide a more accurate and consistent description.

    • Weird logic of showing PDF options

  • Several minor Sync bugs resolved

    • Fixed issue when sender gets stuck when trying to open up Sync Review when sending a package

  • Several minor issues around Tagging resolved

    • Fixed issue when "Missing" value for metadata field when group editing; assets have different values set for same fields

    • Fix issue when console error occurs when trying to traverse deep folder structure as standard view account

    • Fixed issue when unable to rename tag value because system not recognizing case sensitivity as being different

    • Property Set validation issues

    • JS errorCannot read properties of undefined (reading 'startsWith')

    • Tag tree does not refresh when deleting a sub-tag

  • Some minor issues around Upload process resolved including

    • Fixed issue when company does not auto populate in metadata when uploading

    • Fix issue when total file size is displayed incorrectly on Transfers page after upload from Box

    • Fixed issue when emails were not being delivered on file ingest

    • Fixed issue when trying to cancel uploads in progress

    • Fixed issue when files deleted from upload queue are still uploading

    • Fixed issue where wrong thumbnail title is shown for a canceled asset

    • Improved video upload performance by further optimizing proxy transcoding

    • Unnecessary dialog appear when try to refresh the page during Aspera upload, after asset was categorized

    • Sharing 0 files is displayed when doing skip and share

  • Several issues around Users and User forms resolved including the following:

    • Fixed issue when Company: is All, Viewer user is unable to see company recipients to share packages

    • Fixed issue when share button available when "Categorization Type" is set to "Categorize Only" 7.0

    • Fixed issue when Users assigned to previously deleted user role that is recreated and used for user creation give a '404 Not Found' error

    • Fixed issue when pressing enter after entering a name prompts for new production to be entered

    • Fixed issue when Coordinator Role is unable to reshare from Inbox a package that sent with Forward: Off

    • Fixed issue when a user is impersonating another user who hasn't accepted license agreement

    • Fixed Issue when sorting out of order because of lower/upper case

    • Fixed issue when domains not displaying in list in user role

    • Fixed issue when User with Role Manager setting cannot edit Save Access for other users

    • Fixed issue when admins could not delete certain users-

    • Fixed issue with User Access Rule not behaving correctly

    • Fixed issue when MFA is enabled but doesn't get selected on Rules Override screen after assigning Coordinator role and doesn't reset when re-assign standard role

    • Fixed issue when previously setup rules are not showing and not restricting the users

    • Fixed issue when User setup as Standard with production view limitation (Guava-only) doesn't behave correctly

    • Fixed issue when creating users by CSV ingest does not log user creation

    • Fixed issue when email changed for user but emails still going to old email address and not the new address

    • Fixed issue when request to allow '@' special char in username and allow Admin to reset password on those accounts

    • Fixed issue when Cannot create new list with deleted list name

  • Several additional issues throughout the product addressed including the following

    • Updated information about supported systems on first login/device use

    • Updated CSS to improve older browser support

    • Fixed issue when URL link to Production does not work if logged out

    • Fixed issue when “Input validation failed” warning appears when user re-login during downloading

    • Fixed issue when 500 Errors when Patching Tag Keys

    • Fixed issue when Subclips thumbnail showing in progress

    • Fixed issue when PDF password not always visible from UI shows "Enter text" instead

    • Fixed issue when Source Package Download - Buttons and UI are unclear

    • Fixed issue when Group Selection Issue when Asset Detail is Open

    • Fixed issue when Company does not always auto fill

    • Fixed issue when package gets stuck loading when clicking from Download Panels

    • Fixed permission issue when user isn't able to rename the subcategory

    • Fixed issue when selected files from one asset group stay selected after exiting asset group

    • Fixed issue when PDF Password enable option is not visible in Download with watermark Option when admin user receives package with source

    • Fixed issue when Account Override provides incorrect value

    • Fixed issue when discussion cannot be opened with browser back action

    • Fixed display issue with blank screen display when loading upload details

    • Fixed issue when site hangs after being idle

    • Fixed issue when pages do not automatically refresh asset viewed status

    • Fixed issue when package was shared as "Source" but High proxy downloads get created

    • Fixed issue when navigating to a specific folder, the user gets a pop up that says "Cannot Find Original File"

    • Fixed issue when PDF error occurs while reading an XREF table

    • Fixed issue when search autocomplete not returning correct results with initial characters

    • Fixed issue when ready to download notification not being sent

    • Fixed issue to add log/audit for admins doing a manual password reset on user account

    • Fixed issue when uploads intermittently hang for simple and Aspera uploads

    • Fixed issue where video appears trimmed after it is ingested

    • Fixed issue when core processing for watermarking had errors

    • Fixed issue when missing logo in email notifications leaves an empty white space

    • Clarified the CC email notification text

    • Fixed issue when multiple duplicate emails are sent on forensic package share

    • Clarified error message when forensic proxy has failed

    • Fixed issue when MFA override creates strange behavior

    • Fixed wrong folder counters in Inbox

    • Fixed various watermarking issues

    • Fixed SCIM where changes in Okta were not preserved

    • Fixed error when attempting to download .xls, .doc files to mobile device

    • Fixed Missing Validation of Usernames in Live Rooms

    • Fixed Session Token being disclosed via URL Parameter

    • Resolved an issue creating subclips


14. CONTACTING SUPPORT

Phone: +1-818-239-4878

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