SSO Users:
If you login with SSO, please contact your site administrator.
All Other Users:
If you reset your password and haven't received an email, do the following:
Check your spam
Check your filters
Make sure you don't have a filter on your email that would direct the email notice somewhere in your folders or labels
Trying resetting your password again.
We know you rarely make mistakes 😉, but it's possible you accidentally mistyped it the first time.
How long has it been since you last logged in?
If it's been a while, check with your site administrator to verify that your account wasn't deactivated or deleted.
Wait a few minutes and refresh your inbox.
If your password reset still hasn't arrived, contact CORE support.