For users with the permission to download from CORE, downloading files is simple and secure. In the following section you’ll find multiple options for downloading files individually, in bulk and downloading for other users with their watermark.

In this article:

To Initiate a download select the download icon from an asset, a group of assets, a package, or from the details window of files in the downloads section of the Transfers Module.

In most places, you will be given the default option to download using Aspera, but you also have the option to download as a zip (also known as a Simple Download, which means via HTTPs).

Aspera is the recommended option for downloading. Using Aspera allows accelerated download speeds, as well as the ability to pause and restart downloads. You must have Aspera installed to use this option. (See instructions on installing Aspera).

1. From your package inbox click on the download icon

2. The Package Download Options window will appear,

3. From here, select your download options (all options explained below).

4. Click Download.

5. Aspera will open up a window for you to choose where you’d like to save the file.

6. Select the download location and click Open. Your download will begin.

7. Once complete you can find it in the folder you saved it to.

1. In file search, click on the download icon on any asset group to download the contents of that group.

2. The Download All files, Download Options window will appear.

1. From here, select your download options (all options explained below).

2. Click Download.

3. Aspera will open up a window for you to choose where you’d like to save the file.

4. Select the download location and click Open.

5. Your download will begin.

6. Once complete you can find it in the folder you saved it to.

1. Click Transfers in the left menu to go to the Transfer’s Module

2. You will already be in the Downloads Section of the Module.

3. Select one of the sub headers to narrow down your search.

In this example we will stay in the default “All” header.

Downloading as a Zip file allows you to download one file containing all the selected files. This option is also known as a Simple Download (which means download via HTTPs). When selecting this option, please allow additional time for the Zip file to be created. When accessing the Zip option from an Asset group or package, you’ll see a popup window with information on potential issues that are blocking Aspera. At the bottom of the pop up window it also gives you the option to download as zip. See below for steps on downloading zips from different areas of Core.

1. Click on Inbox in the left menu

2. Click on the package you’d like to download to open it

3. Once inside the package, select the download icon on the top right of the package window

4. Select your download options (all options explained in the “Download Options” section below).

5. From here you will click on the “If you need assistance downloading with Aspera click here” button at the bottom of the menu.

6. Click on the Download as zip button and a zip file will begin downloading to your computer once the zip has been created. Please allow additional time for the Zip file to be created.

1. Click on File Search in the left menu.

2. Click on the Asset group you’d like to download to open it

3. Once you are in the asset group, select the download icon on the top right of the asset group window.

4. Select your download options (all options explained in the “Download Options” section below).

5. From here you will click on “If you need assistance downloading with Aspera click here.”

6. Click on the Download as zip button and a zip file will begin downloading to your computer.

1. Click Transfers in left menu

2. You will already be in the Downloads Section of the Module 3

3. Select one of the sub headers to narrow down your search

4. In this example we will stay in the default “All” header. Click on DETAILS for the file(s) you’d like to download

5. The Download Details window will open

6. In the top right of the window click Zip. This will create a download job for a zip file comprised of all the files in the package. Once the zip is created, the download of the zip file will begin.

7. The zip file will start downloading to your computer. You will see a circular progress bar appear. Once it reaches 100%, your zip download is complete.

Downloading a zip tip!
Zip downloads will continue downloading to your computer even after you have logged out or your login session has expired.

When downloading files a window will open that will allow you to choose options for your download. These options are based on your user settings or on the package settings. You may not have all of these options available, depending on your permissions. If you need download options that are not available to you, please contact your Administrator.

Download the image, video, or document without a watermark burned in.

Download the image, video, or document with a watermark burned in.

Select the priority for the watermarking process. If you select High priority, your watermarking job will go to the front of the queue; if you select Low priority, it will go to the back of the queue. This option defaults to Normal.

This section will appear if you have selected to download with Watermark. You may not have all of these options available, depending on your permissions. If you need quality options that are not available to you, please contact your Administrator.

Specify the text that will be burned into the File as the Watermark, as well as the Watermark Style. Make sure the Custom option is checked before proceeding with your next selections.

This is the text that will be burned into the File as the Watermark. It defaults to your name, but you can change it by clicking the + button and adding a new label.

Select the Watermark Style that will be used for each type of File that you're downloading: Image, Video, and Document. This defaults to your default as set in your User Role, but can be changed if you have the proper permissions.

This option lets you specify a group of Users and download a copy of each selected File for each of them, with their individual Watermark burned in.