Download a customizable doc version of the CORE Quick Start Guide for DAM Library Viewers.
In this article:
If you have specific questions about your system or access rights, please contact your system administrator at client email contact info.
Logging In
Login to your desktop or mobile web browser at your client URL or via your SSO platform. At first login, you’ll be prompted to accept a general license agreement. Accept it, and you’ll be redirected to CORE, usually your Inbox. NOTE: iOS Mobile and Apple TV Inbox viewing apps are available from the App Store. Search for 5th Kind v6. When logging in, enter [client name] in the Client field.
CORE Icons
The icons you see in the left menu and top right header are related to what permissions you’ve been granted. For any questions about your user access rights, contact your system administrator.
Dashboard For systems with Dashboard enabled, select a project to go to that project’s packages in your Inbox. | File Search Find all files you’ve uploaded or been given permission to see without an inbox share. | Inbox Where you will find your packages (CORE’s version of an email) and associated discussions. | History A record of all the files you’ve accessed in the system, and a handy search tool. | Transfers View all files that you’ve downloaded or uploaded. Access uploads you need to finish filing. |
Users All users you can see. If you can share packages or download for group distribution, you can also create your own user lists. | Help Go to our external user manual for help and guidance with a feature. | Box When enabled, connect your Box account to CORE for importing directly into CORE. Download using Aspera to Box Drive. | Live When enabled, join your teams real-time for review sessions, remote video village, production rehearsals, etc. | Admin Access the System Administrator’s dashboard. |
Profile Add a profile image. Logout from the dropdown menu. | Upload Upload large files or batches of files quickly with Aspera. Aspera is off when “A” isn’t visible. | More Menu on Upload enables you to switch Aspera on or off. | Packages Create and manage packages of assets that you compile and order for sharing. | More Menu On Packages, it enables batch package creation via CSV |
File Search Overview
File search is your main file drive where files in the system that you have permission to see are stored. File Search is different from the Inbox, where users can grant you access to view and download specific files that you may or may not have access to in File Search.
Set Up Your File Search Display
Depending on your workflows and how you track files within the DAM, you may need a different display. By default, File Search displays files with Asset Groups on, in Thumbnail mode, and the most recently uploaded files listed at the top.
Asset Group & File View
Select an Asset Group’s file path in File Search to open it. Here you can see all the files in a group, sort their display. View Asset Details. Access Package Discussions your on where a file has been shared by or with you. And view individual files.
Asset Viewer Panels Legend
Asset Viewer Icons in File Search
Opens the viewer window on your computer so you can select files for upload. | Opens the Discussions Panel. View and select from discussions associated with the files in the Asset View. | When selected, adds files to an active package. If no active package, opens the Package menu. | Opens the More menu. Includes options to open other panels. |
Close the file or Asset Viewer and return to File Search. | Open the side panel. | Closes the side panel. | Opens the Asset Details Panel which contains all tags associated with the file(s). |
| |||
Available only when a file is open. Opens the File Info Panel which contains all metadata embedded within a file. Also contains the File ID and checksum assigned when uploaded to CORE. | Opens the File Relationships panel showing linked parent-child relationships between files. Video files with subtitles link the video file and text file within this panel. | Opens the Package menu or the “shopping cart” of an active package. | Opens the Approval History panel showing any thumbs up or thumbs down actions. |
Asset Viewer Icons in a Package (Shows icons in addition to those above)
Turns the package into a real-time Sync Review session. | Opens Download Panel. | Opens Recipients Panel where you can see who has received the package. |
Search & Find Files
Users can search for files, assets, and packages in different modules throughout CORE.
In File Search, users can find individual files and asset groups by
In History, you can see what files you interacted with recently.
Searching File Search
The best way to find your files in File Search:
Start in Browse on the left. This is like your computer’s file directory. Select the Project that the file is in. This narrows your Filters.
Go to Filter and select a Filter that’s relevant to your search
Add any keywords in the Search Bar
Use search functions in combination with each other to improve your searches. The best way to find your files in File Search:
Start in Browse on the left. This is like your computer’s file directory. Select the Project that the file is in. This narrows your Filters.
Go to Filter and select a Filter that’s relevant to your search
Add any keywords in the Search Bar
Select images to zoom
Download Files (from the Library)
If you already have permission to download files from your CORE library, download files by selecting the Download icon on any one of the files, asset groups, or after selecting a variety of files.
If Aspera is enabled, you’ll be prompted to select the destination folder. If you’re downloading as a zip, it will automatically go to your Downloads folder.
Select to Download a Single File or Asset Group
To download a single file, in Thumbnail mode, hover over the thumbnail and select download.
To download an Asset Group, select download on the group.
Select to Download a Compilation of Files
Select the checkbox on a series of files, and then select download.
Create a package, and download it. Instructions to create a package are on the next page.
Choose Download Options
After selecting download, a panel will open. If you have download options, such as proxy resolutions, they’ll appear here.
Select Download again.
Allow Aspera Connect to open and choose where your files will be downloaded.
Follow the progress of your download in the Download Details page or Close the Download panel.
Notes:
When the files have completed downloading there is not a notification pop up. You’ll see a progress symbol in the bottom left corner of your CORE. Once the progress reaches 100%, check the destination folder you selected for your downloads.
If you have a large file or large batch of files that you’ve opted to watermark, processing time can double to include the watermarking step.
If you don’t see your download, you can go to Transfers in the main left menu. From the Downloading section, select your download and restart it.
Make a Package Request to Download Files
Step 1: Create a Package of Files
To create a package from File Search:
Select the Package in Top Menu, and create a +New package.
Name the package
Add files to the package
Drag thumbnails of files into the Package Panel on the right side
To add individual files to the package - Hover on a file thumbnail and then select +
To add groups of files to the package - Select + on an Asset Group or select the checkbox on several different files and then +
To add files from an existing package - Select files or group of files in a package, then select + in top right menu on package
Customize the order of your files by dragging the files up or down within the Package Panel
Select Share at the bottom of the Package Panel.
Add Individual File to Package
Add Asset Group to Package
Step 2: Share Requested Files With the Approvers
Once you select Share:
Select a STANDARD package share type
Add or update the Subject Line / Package Name
Add your Recipients
Write your message
Share Settings =
Defaults +
Allow Forwarding +
Modify Package
Download = Defaults
Confirm your Share Settings and Download options (legends below)
Share
Share & Download Settings Legend
 |
|
 |
|
 |
|
 | Most users can share only with Recipient Settings or View Only. You can never give more permissions than you have yourself.
|
Your CORE Inbox & Viewing Packages
Step 3: Await a response and answer any questions the Approvers require
You will receive an email notification from CORE when a package of files has been shared with you.
When you receive this notification, select the link to go directly to the package, or log into CORE and go to your inbox.
Your CORE Inbox is like any other email inbox where you’ll see packages (CORE’s version of an email) that have been sent to you.
Click the link in your email or the Subject Line from the inbox to open the package.
A bolded Subject Line indicates new and unread messages.
Find Packages in Your Inbox
To find packages later, you can search your inbox:
Filter Packages to be more specific with your search. | Sort Packages for easy skimming and findability. | If you have access to more than one project, select Production (Project) to narrow Packages. | View Packages by package type. As additional package types are received, they will appear at top of Inbox. | Select the star on a package to add it to Favorites. Use to easily view packages that are continuously updated. |
 |  |  |  |
View & Review Packages
When you open a package requesting comment you’ll see the assets on the left. On your right will be any associated message from the sender. Reply to the package at the bottom or to a specific comment.
Select image to zoom.
Provide Feedback on Packages & Assets
You can comment generally on a package by replying within CORE to the message that was sent to you. You can also comment on individual files when reviewing them in the Asset Player. To do so, select the individual file.
NOTE: Some packages will have comments disabled by the sender. In these cases, no commenting field or annotations icon will be available.
Select image to zoom.
Download Files From Package
Step 4: Download Approved Assets
Download files by selecting the Download icon on your package.
After selecting download, a panel will open. If you have download options, such as proxy resolutions or the source file, they’ll appear here.
Select Download again.
Allow Aspera Connect to open and choose where your files will be downloaded.
Follow the progress of your download in the Download Details page or Close the Download panel.
Notes:
When the files have completed downloading there is not a notification pop up. You’ll see a progress symbol in the bottom left corner of your CORE. Once the progress reaches 100%, check the destination folder you selected for your downloads.
If you have a large file or large batch of files that you’ve opted to watermark, processing time can double to include the watermarking step.
If you don’t see your download, you can go to Transfers in the main left menu. From the Downloading section, select your download and restart it.
Build Your Own User Lists
If you’re more than a view-only user with the ability to share your own files, you can make user lists to share with groups or to batch watermark files when downloading assets. To do so, go to Users.
Select User Lists at the top
Select the green New User List button to add a new User List
Name the list
Select +, to add your desired recipients
Save List
You can create as many user lists as you need in any combination of users.
Using Your User Lists
Once you’ve created your user lists, they will appear in the dropdown recipients list when sharing packages. Put your cursor in the Add Recipient field, and the lists will appear first in the dropdown. Below is an example.
